By placing an order through Ussalev you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to domestic (United States) country.

30 DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. This policy is applicable to all orders in any region we service. This is applicable to the US.. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

SHIPPING COSTS

Free shipping

TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY

Delivery Time=Handling Time+Shipping Time

Handling Time: 1-3 business days (Mon-Fri)

Transit Time: 5-8 business days (Mon-Fri)

 At which point items are sent from our distribution centers. Once the item has been collected by the courier, the item will be marked as dispatched and the customer is notified by email and SMS. At which point the order can not be changed or canceled.

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected]

CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations up to the date it is dispatched. After this we are unable to cancel or edit your order. For refunds, please refer to our refund policy.

PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

PARCELS LOST IN TRANSIT

In relation to missing packages, if your item has not arrived within 30 calendar days, please contact us at [email protected]   and we will investigate within 24-36 hours.

TAX

We do not charge taxes within the UNITED ST.